Expert Collateral RecoveryThe repossession process begins as soon as we received an assignment from our client. First we enter the order into a secure online recovery database service which compares the newly entered information and alerts us if we have looked for this vehicle or debtor previously. Then we are able to validate the VIN number and all the provided addresses. We then acquire the license plate if available and enter that into RDN. At this point it compares that plate to all the plates that we have spotted with our DRN camera vehicle and if it has been spotted we are sent an email with a picture of the vehicle and the plate along with the GPS location. At this point it assigned to one of our professional collateral recovery specialists. Each truck is equipped with a laptop so that when a driver receives a new assignment they have immediate access to that assignment. Our drivers receive instant notification of new assignments, new addresses and closes.
The Green Recovery ServicePratt Adjustment Bureau is a largely paperless operation utilizing a secure online database to manage repossessions assignments.. All drivers utilize password protected mobile devices in the field for assignments and updates eliminating the need for hard copies, keeping your customer's information safe.
Our knowledgeable and presentable field staff provides intelligent, concise and accurate updates in a timely fashion. When our field staff secures a vehicle we provide a complete condition report and pictures upon request. Our in-house skip tracing team reviews every update and takes the information provided by the field staff to determine and take the necessary steps that will expedite your recovery. We then send that information to keep you apprised of all activity on your accounts. Each client is assigned an account representative that will be the regular point of contact within our office. All accounts are serviced by Pratt Adjustment Bureau employees ensuring clients privacy and compliance with CFPB, GLBA , the FDCPA and Red Flag Rules. We have also met the rigorous standards of the Credit Union Vendor Management and are CUMV approved. Our office staff is here from 8am to 5pm MST to service your needs during regular business hours and we always have someone available to help you 24/7.
When you want professional service from a reputable and CFPB Compliant repossession company call Pratt. Our team has the experience, technology and equipment to quickly locate and safely recover your collateral.